Training and Support
Get the Most out of Servant Keeper
A variety of training and support options will ensure your team can always find answers, and continue to improve the way they do ministry.
For More Information Call Your Sales Rep at 1-800-773-7570
Training
- Attend a Live Training in Your City
“Getting the Most out of Your Servant Keeper” is the official live training for Servant Keeper users. We take this event across the country every year because we are dedicated to ensuring you and your team can get the most out of Servant Keeper.
Get your whole team properly trained.
Discover powerful features you may be missing.
Increase your daily productivity.
Learn new tools, shortcuts, and faster procedures.
- On-Site Trainings
On-site trainings are intended for churches that have a large number of staff and want customized Servant Keeper training at their location using their database.
The trainer will then work with you to customize the training to address specific features and processes in which you want your staff to be proficient.
Onsite training customers who are also using SK Child Check-In may opt to add a second day to the onsite training to cover that application, features and processes.
- Live Online Trainings
Live online trainings cover different features of Servant Keeper, as well as specific tasks you may want to accomplish (for example, sending out end-of-year contribution statements).
See parts of Servant Keeper demonstrated live.
Gather several members from your team to watch together.
Have a chance to ask questions.
Many live online trainings offer a recording afterwards to review at your own pace for 30 days.
- On-Demand (Online) Training
The Servant Keeper On Demand Trainings are video training courses you can purchase and have instant access to watch for 30 days.Go in-depth on specific areas of Servant Keeper.
Learn from your computer at your own pace.
- Coaching Call
Walk through parts of Servant Keeper over the phone, one-on-one. These hour-long calls will give you and your team guided instruction, as well as time to ask questions specific to your ministry.
Support
- HelpDesk
HelpDesk plans include:
– Unlimited calls – from anyone at your organization to our highly trained HelpDesk Agents.
– Online chat – keep your phone line open and chat online with our agents.
– Email support – when you have a less urgent question or want to formulate your question in written words.You can also access the new online HelpDesk Center which includes exclusive access to:
– Servant Keeper Knowledge Base with hundreds of ‘How-To’ articles, tutorials and more.
– How-To Videos.
– All the Servant Keeper Help Sheets for doing everything from networking to setting up email accounts.
